Consumer Inquiries and Complaints

AARP Nebraska State Office
AARP.org
301 South 13th Street, Suite 201
Lincoln, NE 68508
Phone: 866-389-5651
Fax: 402-323-6908
neaarp@aarp.org

Better Business Bureau (BBB)
BBBNebraska.org
300 N. 44th Street, Suite 100
Lincoln, NE 68503
402-436-2345

KEPRO
(Medicare Quality Improvement Organization)
KEPROqio.com
855-408-8557

Lancaster County Sheriff’s Office
Lancaster.NE.gov/Sheriff
Main: 402-441-6500
Civil: 402-441-7724

National Do Not Call Registry
DoNotCall.gov
866-290-4236 (TDD)
888-382-1222

National Eldercare Locator
Eldercare.gov
800-677-1116

Nebraska Attorney General’s Office
Nebraska Consumer Protection Hotline
(consumer protection, Medicaid fraud, security freeze)
AGO.Nebraska.gov
2115 State Capitol
Lincoln, NE 68509
402-471-2683

Nebraska Department of Insurance
Consumer Affairs Division
DOI.NE.gov
800-833-7352 (TTY)
877-564-7323
402-471-2201

Senior Health Insurance Information Program (SHIIP)
(information on Medicare supplemental insurance and long-term care insurance as well as Medicare and Medicaid eligibility, benefits and claims)
DOI.NE.gov/SHIIP
941 O Street, Suite 400
Lincoln, NE 68508

800-833-7352 (TDD)
800-234-7119
402-471-2201